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Privacy centre

Your data, your rights, in plain terms

This page is maintained by AAHRED to answer common privacy questions about this site and the secretariat's data handling. It describes our own practices; it is not an independent certification or a legal opinion.

Controller

AAHRED, headquartered in Nairobi, Kenya, is the data controller for this website and for enquiries submitted through it.

Frameworks

Practices are aligned to the EU GDPR, the Kenya Data Protection Act 2019 and the CCPA/CPRA rights framework.

No sale of data

AAHRED does not sell personal information and does not share it for cross-context behavioural advertising.

Contact route

Privacy requests are handled through the secretariat contact form and acknowledged with a reference number.

Processing register

What we collect, why, and for how long

Every category of personal data processed through this site, with its lawful basis, retention schedule and recipients.

CategoryData heldLawful basisRetentionRecipients
Contact enquiriesName, email, organisation, subject, message, attachmentsLegitimate interest / consent24 months from last contactSecretariat staff only
Technical logsUser agent, request timestamps, error diagnosticsLegitimate interest (security)12 monthsHosting and error-monitoring processors
Staff accountsEmail, authentication credentials, role assignmentContractDuration of engagement plus 12 monthsAuthentication processor
Programme research dataDe-identified survey and routine service dataConsent / public interest researchPer approved protocolMinistry data owners and named collaborators
Newsletter and updatesEmail address, subscription preferencesConsentUntil unsubscribeEmail delivery processor

Your rights

Eight rights you can exercise at any time

Access

Request a copy of the personal data we hold about you and the purposes of processing.

Rectification

Ask us to correct inaccurate or incomplete personal data.

Erasure

Request deletion where the data is no longer necessary and no legal duty requires retention.

Restriction & objection

Object to processing based on legitimate interest, or ask that processing be restricted while a dispute is resolved.

Portability

Receive data you provided in a structured, machine-readable format.

Withdraw consent

Withdraw consent at any time where consent is the basis for processing, without affecting prior lawful processing.

Do not sell or share (CCPA/CPRA)

AAHRED does not sell personal information and does not share it for cross-context behavioural advertising.

Non-discrimination

Exercising any of these rights never affects the services or support you receive from AAHRED.

Request workflow

How a rights request is handled

  1. 1. Submit

    Send your request through the secretariat contact form, stating the right you wish to exercise and the data you are asking about.

  2. 2. Verify

    We confirm identity proportionately — usually by replying to the email address associated with the data — before disclosing or deleting anything.

  3. 3. Assess

    We check whether any statutory retention duty, research-ethics approval or legal claim prevents full action, and tell you if it does.

  4. 4. Respond

    A substantive response is issued within 30 calendar days, extendable once by a further 30 days for complex requests, with reasons given.

  5. 5. Escalate

    If you are dissatisfied you may escalate internally to the Data Protection focal point, and thereafter to your competent supervisory authority.

Submit a privacy request

Cookies & tracking

Our cookie position

  • This site sets no advertising, profiling or cross-site tracking cookies.
  • A session storage entry is used only to keep staff signed in to the secretariat console.
  • No third-party analytics or social media pixels are embedded in these pages.
  • Server logs are retained for security and reliability purposes and are not used to build user profiles.

Subprocessors

Who processes data on our behalf

ProcessorPurposeLocation
Cloud application hostingWebsite delivery and server-side application runtimeGlobal edge network
Managed database & storageStorage of contact enquiries and attachmentsManaged cloud region
Authentication serviceStaff sign-in for the secretariat consoleManaged cloud region
Transactional email deliveryNotification of enquiries to the secretariatManaged cloud region

International transfers

Where data is processed outside its country of origin, transfers rely on documented safeguards including standard contractual clauses and processor agreements. Ministry-owned programme data stays under the data-sharing agreement negotiated with that ministry.

Children and vulnerable participants

Programme data involving children or vulnerable participants is collected only under an approved research protocol with guardian consent, data minimisation and de-identification before analysis.

Security of processing

Technical and organisational measures — role-based access, private storage, malware screening and audit trails — are described in full on the data governance and security page.